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Fayna Healthcare · Connected practice management for allied healthcare professionals

Your whole practice. One system.

You are qualified to change lives, not to chase admin.

From client onboarding and appointments to clinical notes, billing, team management and practice reporting, Fayna Healthcare brings your entire practice together in one connected system.

Built around the realities of a busy allied healthcare practice.

Who it's for

Built for allied healthcare professionals.

Whether you manage your own caseload, lead a growing team or coordinate multiple locations, Fayna Healthcare brings the clinical, administrative and business sides of your practice together.

Less switching. More working together.

Bring the essential parts of your practice into one connected workflow.

  • Scattered spreadsheets
  • Disconnected admin conversations
  • Separate diaries and schedules
  • Manual leave tracking
  • Locum fee spreadsheets

Designed for real practice workflows

Built around the realities of running a healthcare practice.

Managing a practice involves much more than appointments. Fayna Healthcare helps connect the everyday work behind care delivery, from clinical records and team coordination to billing, reporting and the tasks that need your attention.

Live running in production today Pending in development, not yet available

01

Appointments and scheduling

In practiceKnow who is booked, where and when.

One calendar. Clearer scheduling. Live

View appointments across your practice by day, week or month, filter by practitioner or client group, and manage bookings from one central calendar.

In practiceUnderstand cancelled sessions, not just the gaps they leave.

Stay on top of cancellations. Live

Track cancelled appointments, view patterns over time and access reports that make it easier to understand missed clinical time.

In practiceSpot available capacity before offering a booking.

See availability at a glance. Live

Review scheduled clinical hours, blocked-off time and available appointment slots across your team.

02

Clinical administration

In practiceAct on authorisations before they lapse.

Keep PMB authorisations on your radar. Live

Monitor approaching PMB (prescribed minimum benefit) expiry dates and remaining authorised sessions, with dashboard alerts within 30 days of expiry and at three or fewer sessions, so your team can act before limits are reached.

In practiceKeep documentation current, week by week.

Stay ahead of outstanding notes. Live

See which appointments still require clinical notes so practitioners can complete their documentation promptly.

In practiceOne record for every client, not several.

Keep client information connected. Live

Manage client details, therapy goals and practice documents in one place, with portal access where enabled for the client or family.

03

Billing and financial management

In practiceEvery session invoiced, nothing left behind.

Your appointments and invoices, connected. Live

Generate invoices from booked appointments, review and approve charges, and manage cash, medical-aid and outstanding account workflows in one place.

In practiceBill at the current rate, not last year's.

Medical-aid tariff updates Pending

Planned functionality to help apply current medical-aid tariffs during invoicing. This feature is in development and is not yet available.

In practiceOne agreed number for the practice and the locum.

Locum management, simplified. Live

Calculate locum fees for a selected period, with a clear breakdown by patient and appointment, and the fee attached to each, to support accurate reconciliation.

In practiceSee the month's income before the bank statement arrives.

Know what your practice is earning. Live

View revenue by tariff code, practitioner and client group, including appointment averages and exportable reports.

04

Team and practice operations

In practiceBalances everyone can see and trust.

Manage team leave more easily. Live

Track leave requests, approvals and balances across your team, with supported leave categories and rules configured for your practice.

In practiceAgreed tasks that actually get done.

Make follow-through visible. Live

Assign tasks, set due dates, monitor progress and see overdue items in one shared workflow.

In practiceClients reminded without anyone chasing.

Fewer missed reminders. Less manual chasing. Live

Send appointment reminders and notifications by email, so important communication does not depend on someone remembering to send it manually.

In practiceMonth-end figures without a day of exporting.

Find the reports you need, when you need them. Live

Access scheduling, clinical note, cancellation, payment and client-group reporting to support everyday practice decisions.

Practice intelligence

Know your numbers. Grow your practice.

Running a practice means making decisions about time, capacity and income. Fayna Healthcare brings useful operational information together so you can understand performance and plan ahead with greater confidence.

More insight into your practice. Less guesswork in running it.

The details that deserve your attention

Stay ahead of what needs attention.

A busy practice has many moving parts. Your dashboard brings approaching deadlines, unfinished work and important operational information into view so your team can respond sooner.

  • Approaching PMB expirySee authorisations within 30 days of their expiry date.
    Dashboard
  • Remaining authorised sessionsIdentify clients with three or fewer authorised sessions left.
    Dashboard
  • Outstanding clinical notesSee appointments with documentation still to complete.
    Dashboard
  • Cancellations and attendanceReview cancellations within the selected period.
    Dashboard
  • Overdue team tasksKeep track of work that still needs follow-up.
    Dashboard

See Fayna in action

See how your practice comes together.

Take a guided look at how Fayna Healthcare connects appointments, clinical administration, billing and practice reporting in one system.

Developed with healthcare professionals. Built for real practices.

Designed with clinical insight. Developed with technical expertise.

Fayna Healthcare grew from firsthand experience of managing a busy allied healthcare practice. We understand that every appointment comes with work behind the scenes: scheduling, clinical documentation, billing, team coordination and reporting. Working with software developers, we built a connected system shaped by the realities of everyday practice management. The system was first developed around the operational needs of NK Speech Therapy.

Getting started

  1. 01Tell us about your practice

    Share how your team works, the systems you currently use and what you would most like to simplify.

  2. 02Explore a setup that suits you

    We'll show you how Fayna Healthcare can support your practitioners, workflows and practice structure.

  3. 03Bring your workflow together

    Move towards a more connected way of managing appointments, administration and day-to-day operations.

Let's talk about your practice

Let's find the right fit for your practice.

Tell us a little about your practice and what you're looking for. We'll help you explore whether Fayna Healthcare is the right fit and arrange a personalised demonstration.

WhatsApp 071 878 8820
hello@fayna.co.za
www.fayna.co.za/crm/
Lakefield, Benoni, Gauteng
Mon–Fri, 08:00–17:00

Chat to us on WhatsApp

Send your enquiry and we'll be in touch to arrange your personalised demo.